John McArthur writes in his blog that flexibility is as valuable as capability.
He suggests to the inventors and innovators:
For entrepreneurs and inventors who are looking for opportunity, I highly recommend that you look for opportunities to unlock chains of inflexibility for companies that are trapped by current applications, systems or processes.
And to the person in charge of supplier selection process:
For buyers of technology, before adopting any new technology, always remember to consider these two flexibility factors:
- What is the financial and operational impact, if the supplier or product ceases to exist?
- If my current supplier with whom you have entrusted your information, your applications, or your processes, ceases to perform to your satisfaction, how do you migrate back to your own environment or to another supplier?
There are two things to learn from this piece.